Posted by : brij fbEducator Friday, 4 August 2017

Chatbots are transforming customer service by making it possible for users to interact with a brand or site without directly contacting an individual. Unfortunately for those outside of the tech world, it isn’t easy to build your own AI unless you can write advanced code. How Chatbots are Improving Customer Service It’s hard to discuss the future of technology in much detail without acknowledging the significant role chatbots are expected to play. For those who are unfamiliar with exactly what the term “chatbots” refers to, it’s simply a general term that applies to artificial intelligence systems that people can interact…

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