The day I announced to our team that we would be closing our offices indefinitely in response to rising COVID-19 case counts and government mandates was surreal, to say the least. We were lucky enough to already have a remote infrastructure in place, and while our core team operated out of our Chicago headquarters, I made sure to get in touch with our dispersed colleagues as well. Our remote workers in Dallas wanted to know how Chicago’s situation compared to theirs; our employees in Dubai and India wondered how our situation compared to theirs, and how high caseloads would rise in…
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