Thursday, 3 April 2014
Nest CEO Tony Fadell has published a letter to customers informing them of a potential issue the company discovered with its Nest Protect smoke and carbon monoxide alarm. The problem centers around the accidental activation of the Nest Wave feature, which disables the alarm when users wave their hands. As the issue is being addressed, Nest is halting sales of new Nest Protect alarms and turning off the feature for existing devices. Fadell expects it will take two to three months before Nest gets approval to reactivate the wave functionality. He added that he’s not aware of any customers experiencing...
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