Tuesday 12 January 2016
A weakness in BT’s online customer account system has left phone customers at risk of seeing unexpected charges on their next bill, or even being locked into a new one-year contract they did not want. In order to give customers an easy way to control the services on phone accounts – things like call waiting, call diversion, three-way calling, etc. – BT has a portal where you can log in and add or remove services at will, the resulting cost is then reflected on your next bill. However, in order to gain access to the secure customer area, all you need to…
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