Thursday, 14 April 2016
The digital battle that banks need to win Banks versus fintech: The ultimate rivalry Banking disrupted: The digital battle of banks Retail banks are undergoing one of the biggest shake-ups in their history as new, digital-only rivals move in on their customers. As the likes of Amazon, Google, and Apple threaten to move into finance, traditional banks are struggling to compete. Today, they must either redesign or die, as customers look for increasingly sophisticated digital experiences – a demand they’re failing to meet. In late 2015, Beyond – an experience design agency – surveyed British banking customers to pinpoint the…
This story continues at The Next Web
