Wednesday 12 May 2021
Engineers often strive to make our interactions with AI more human-like, but a new study suggests a personal touch isn’t always welcome. Researchers from Penn State and the University of California, Santa Barbara found that people are less likely to follow the advice of an AI doctor that knows their name and medical history. Their two-phase study randomly assigned participants to chatbots that identified themselves as either AI, human, or human assisted by AI. The first part of the study was framed as a visit to a new doctor on an e-health platform. [Read more: This dude drove an EV from the Netherlands…
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